Williams apoya que para alcanzar el éxito, antes que un modelo de negocio hay que tener un servicio a gran escala:
En Calcanis.com analizan diferentes estrategias con las que Twitter podría convertirse en un gran negocio en 12 ó 24 meses. "An absolute idiot with 10-20M users can make a ton of money. So, get to tens of millions of users and forget about money."
“But every ounce of time, energy, money, and brainpower you spend on thinking about how to monetize will take you away from the goal of getting to scale. Because if you don't get to scale, you don't have a business anyway".
Además, analizando el caso (€) de la Editora Abril, líder de Brasil, recupero las palabras de su CEO, Roberto Civita, que ya en el año 2000 insistía en este tipo de estrategias:
“I think you have to start with the content and then talk about the businnes side. You can’t start from the other side. I have never seen anything done well in my area that was started on the basis market research”.